Rental Policy

Rental Agreement:
To make a valid rental reservation, applicants must agree to all the terms and conditions of this Rental Agreement. They must make a $100 Reservation Down Payment online.(This amount is part of the rent and will be deducted from the rental balance.) Applicants will recieve the Reservation Confirmation Email in 24 hours after we receive the form and payment.

Payment ------
1. The Reservation Down Payment of $100.00 is required on Rental Reservation. This amount is also part of the rent and will be deducted from the rental balance. However, we will not make refund if the reservation is cancelled.
2. The Rental Balance (total rent plus shipping fee if required, subtract $100.00 of the Reservation Down Payment) is due no later than 30 days prior to the event date to ensure on time delivery. The rental balance will be refunded fully if the reservation is cancelled no later than 14 days prior to the event date. We will not refund this amount if the customers cancel the reservation after 14 days prior to the event date.
3. A refundable Security Deposit is required for all rentals. The amount EQUALS the total rent and is due no later than 30 days prior to the event date. We will make full refund of this amount right after the rental items are returned at no loss or damage. The late return fee will be deducted from the refund amount if late return is occurred. Full replacement cost will be deducted from the refund amount if there is any item lost or damaged upon return.

Delivery and Pick-up ------
We deliver the rental items to our customers 1-3 days before the event date. We ship the rental items to anywhere in the continental United States by the USPS, the UPS or FedEx. Customers are responsible for the shipping cost which is usually calculated by the items weight and size. The shipping tracking number is sent to customer right after the items are picked up by the shipping carrier. Customers are responsible to arrange delivery reception and sign on delivery if required. Customers are responsible to check immediately the delivered items, its color and its quantity. If there is any difference between the items you received and the items you reserved, please contact us as soon as possible. Any problem caused by the shipping and handling might be resolved in 48 hours, but it's mostly impossible to be resolved in 24 hours.

Returning of Rental Items ------
The rental items are required to be shipped for returning in 3 days after the event date. Or they can be dropped off in 3 days after the event date to the address they are picked up (shipped from). There is no need to launder the items before returning. However, all items must be dry and free of food and debris prior to packing. We really appreciate your kindness if the items are folded neatly before packing. Any item packaged damp is subject to mildew which could incur replacement costs. It is imperative that all rental items must be returned in a timely manner, or late return fee will be charged. We will charge late return fee of 10% of the total rent per day if items are not returned on time according to the agreement. All rental items must be returned in the same quantity and condition as when customer receives them in (i.e., no tears, rips, holes or wax stains). Full replacement cost will apply to any item that is lost or damaged upon return. Replacement cost is 3 times the rental price for each item.

 

 

 

 

 

 

 

 

 

So... if you are looking to add the "perfect finishing touch" contact us at

Email: info@justcoveritrentals.com
Billi Lou - 217.857.1495
203 West Walnut Street
Teutopolis, IL 62467
(Typically with reply to email or call within one business day)